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FAQ

FAQs
When will the photos be available to view after each event weekend and what are the resolution sizes available for download?
Photos from each event weekend will be available for viewing within 48 hours of the race weekend. During this time, galleries will be created and initially populated with images. I will continue refining and adding to the galleries until I am fully satisfied with the final selection, ensuring a comprehensive and high-quality collection. Updates will be posted on my website and social media
Low Resolution
Size: ~1 Megapixel (MP)
Dimensions: ~1280 x 960 pixels (may vary)
Format: JPEG
Best For: Websites, social media, digital marketing, and small-sized prints.
Medium Resolution
Size: ~3 Megapixels (MP)
Dimensions: ~2048 x 1536 pixels (may vary)
Format: JPEG
Best For: Websites, social media, digital marketing, and medium-sized prints.
High Resolution
Size: ~8 Megapixels (MP)
Dimensions: ~3264 x 2448 pixels (may vary)
Format: JPEG
Best For: Large-sized prints and wall art.
What happens after I purchase digital photos?
I use an online photo webshop integrated with my website provider, ensuring a smooth and professional experience for all customers.

Order Process & Confirmation
Upon placing your order, you will receive an email confirmation sent to the email address you provided. This email confirms that your order is being processed and is awaiting approval.

Approval & Download
Once I have reviewed and approved your order, you will receive a second email with the subject line "Your photos are ready to download." Simply click the "Download Photos" button within this email to access the provided zip file(s).

Why is there an Approval Process?
This system is in place to maintain the highest quality standards for the images you purchase. Each order undergoes a final review to ensure all files meet the necessary quality requirements before being released. This extra step guarantees that the product you receive meets both your expectations and the standards I strive to uphold.

Timing & Approval Window
Please note that orders placed between 9:00 PM and 8:00 AM UK time may experience a slight delay in approval.

⚠️ Note: Download links for ordered photos will be available for 30 days after purchase.
Do you offer physical prints of the images?
Yes, I offer a variety of print sizes. All prints are produced at a professional print lab associated with Zenfolio, my online photo-hosting provider. Once ready, they are shipped directly from the print lab to you, ensuring high quality and efficient delivery.
Once you've completed your purchase, you'll receive an email regarding your order and you'll be provided with a unique order number. Be sure to keep this order number handy in case you need to contact your photographer for any reason and reference your order.
Digital Image Prices – And How You Can Save More
At Paul Mitchell Photography I have always aimed to offer high-quality digital images that capture special moments and unique memories. Over time, as the collection has grown and improved, I have decided to make some adjustments to my pricing to better reflect the value of my work and have taken on board the evolving needs of my customers.
What's Changing?
Updated my pricing structure for digital images, also introducing a new feature that allows you to get more value the more you buy!
Introducing: Smart Upsell Discounts
Now offering tiered discounts on digital imagesβ€”perfect for projects, galleries, or personal collections. Buy more, save more! Enjoy greater value with every additional image you add.
Why This Benefits You?
Whether you are looking to purchase a set of images or want to download several for personal enjoyment, you now have an opportunity to save big. Not only do you get more high-quality images, but you also potentially unlock better prices with each added image. It is my way of saying thank you for your support and loyalty.
So, explore, mix and match your favourite images, and enjoy these savings! Hope this change offers better value and makes it easier for you to access the content you love.

Would you consider additional deals on packages?
Absolutely! I am always accessible and open to considering any reasonable offer. Feel free to contact me to discuss potential deals that meet your needs.
Do you provide the original unedited RAW image Files?
No, I do not provide the unedited RAW images. The images in the galleries go through a careful editing process to ensure the best quality, including adjustments for lighting, color, and composition, which is a standard process for digital photographers
How do I search for specific images?
To find photos from a specific event or image:
1. Use the Search Icon – Located at the top right of the homepage.
2. Enter Keywords – Type a relevant keyword or short description, such as "Jan" to find events with "January" in the title.
3. Search by Race Number or Name – Enter a race number (e.g., 31), first name, or surname to view all images featuring that number or driver.
⚠️ Note: Archived galleries are not included in search results.
What is your return policy on Image downloads?
Since digital image downloads are instant and cannot be returned, all sales are final and non-refundable. However, if you experience any issues with your purchase, such as a missing or incorrect file, please contact me, and I’ll be happy to assist in resolving the problem.
Do you watermark purchased images?

No, purchased images come without watermarks. The watermarks are only present in the preview images before purchase.
Can I edit the images after purchase?
Yes, you can edit the images after purchase. You are free to crop, adjust colors, or make other modifications for personal use. However, the images cannot be resold or used commercially without permission.
Event Coverage & Booking?
I do offer event photography services, and I’m happy to discuss coverage options for race teams, organizers, and venues.
I can provide personalized race-day coverage depending on availability and event requirements.


Digital Download License Agreement
Paul Mitchell Photography β€” Digital Download License Agreement

Products Subject to this Agreement: Digital Download

1. Introduction
This Digital Download License Agreement ("Agreement") is a legally binding contract between you ("Licensee") and Paul Mitchell Photography ("Licensor"). By downloading digital images from our website, you agree to comply with the terms and conditions outlined in this Agreement.

2. License Grant
The Licensor grants the Licensee a non-exclusive, non-transferable license to download and use the digital images ("Images") for both personal and commercial projects, without transferring ownership of the Images.

3. Permitted Uses
Under this Agreement, the Licensee may use the Images for the following purposes:
Personal Projects: Including blogs, social media, and non-commercial websites.
Commercial Projects: Such as advertisements, marketing materials, and business websites.
Print and Digital Media: Including magazines, brochures, and online publications.
Educational Purposes: Such as presentations and reports.

4. Restrictions
The Licensee is prohibited from:
Reselling, redistributing, or sublicensing the Images to any third party.
Using the Images in any defamatory, offensive, or unlawful manner.
Incorporating the Images into logos, trademarks, or service marks.

5. Intellectual Property Rights
All rights, title, and interest in the Images remain the exclusive property of the Licensor. This Agreement does not transfer any ownership rights to the Licensee.

6. Usage Terms
The Licensee may download the Images as per the instructions on the website. Modifications to the Images for personal or commercial use are permitted, but the modified Images may not be distributed as if they were original works. Whenever possible, credit must be given to the Licensor.

7. Payment and Fees
The prices for the Images are listed on the website. Full payment is required prior to downloading the Images. All sales are final, except in cases where the Images are defective or misdescribed.

8. Termination
This Agreement will automatically terminate if the Licensee breaches any terms. The Licensor also reserves the right to terminate this Agreement at any time. Upon termination, the Licensee must cease all use of the Images and delete all copies in their possession.

9. Liability and Warranties
The Licensor’s liability is limited to the amount paid by the Licensee for the Images. The Images are provided "as is," with no warranties of any kind. The Licensor disclaims all implied warranties, including but not limited to, merchantability and fitness for a particular purpose.

10. Governing Law
This Agreement is governed by the laws of the United Kingdom. Any disputes arising from this Agreement will be resolved through negotiation or arbitration within the UK.

11. Miscellaneous
This Agreement constitutes the entire understanding between the parties. Any amendments to this Agreement must be in writing and signed by both parties. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The Licensee may not assign this Agreement without the prior written consent of the Licensor.

12. Contact Information
For any questions or concerns regarding this Agreement, please contact at: [email protected]


Do I have to credit you when posting images?
While not required for personal use, crediting me as the photographer helps support my work and is always appreciated!

All content copyright Β© 2025 Paul Mitchell Photography
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